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Meet the Team

Serafina Beach Hotel, San Juan’s supremely chic sanctuary for urban travelers, has an executive team filled with expert staff members. The attentive staff help to plan thrilling adventures and experiences native to Puerto Rico, as well as creative group trips, meetings, social events & weddings, all while making sure each guests’ visit at the boutique hotel turns into a desired “stay-cation”: a vacation each guest will never want to leave.

Executive Team

General Manager


Pierre-Alex Maillard brings over 15 years of boutique hotel management experience in some of the most appealing destinations: Hotel Christopher in St. Barth and most recently at The Montauk Beach House in the Hamptons, NY. Pierre-Alex leads the Serafina Beach Hotel opening and oversees daily operations focusing on creating a personalized, yet laid-back experience for each of our urban travelers, and positioning the hotel as the premiere lifestyle destination on the island.

Director of Sales


Consistently ranked as the top salesperson during her 15 years at the renowned El San Juan Hotel & Casino, Betsy Mujica brings valuable luxury hospitality experience to Serafina Beach Hotel. Betsy held senior sales & marketing roles at various iconic hotels on the island, including the W Vieques Island Retreat & Spa. Most recently, she was a key-player in the repositioning & re-branding of the San Juan Water Beach Club Hotel, Puerto Rico's first ever boutique property.

Head Chef

Rubén Guzmán

Rubén Guzmán brings more than a decade of culinary experience to Serafina Beach Hotel. A Puerto Rico native, Chef Guzmán is utilizing his extensive knowledge of Puerto Rican Cuisine, creating dishes that showcase local ingredients and indigenous flavors, fused with Serafina’s Italian roots. With strong Five-Star, Five-Diamond luxury resort and fine dining experience, Chef Guzmán will spearhead the culinary teams at our three exquisite dining options: aMare, PiñaCo, and By the Pool.